❓ FAQ’s
❓ Frequently Asked Questions (FAQs)
1. How long will my order take to arrive? 🚚
All orders are processed within 24-48 hours. Delivery usually takes 5-7 business days depending on your location.
2. How can I track my order? 📦
Once your order is shipped, you’ll receive an email and/or SMS with a tracking link. You can also visit our Track Your Order page.
3. What payment methods do you accept? 💳
We accept Cash on Delivery (COD), UPI, Debit/Credit Cards, and Net Banking for your convenience.
4. Can I return or exchange a product? 🔄
Yes, we have an easy 7-day return & exchange policy. Please check our Return & Refund Policy for details.
5. What if I receive a damaged or wrong product? 🛡️
If you receive a defective or incorrect item, contact us within 48 hours of delivery, and we’ll arrange a replacement or refund.
6. How can I contact customer support? 📞
You can reach us through our Contact Us page or email us at support@pristova.in. We’re happy to help!